Numismatic Guaranty Corporation (NGC) has announced that they will be performing a system upgrade this coming Sunday that may impact online services. Specifically, the grading company announced that on Sunday, May 16 from 6:00 AM to 12:00 PM Eastern, they will be performing the upgrade. This will impact some services of the various Certified Collectibles Group companies, including NGC.
During the upgrade, the following services may be unavailable in the maintenance window:
- NGC, PMG, CGC and CSG Online Submission Forms
- NGC, PMG, CGC and CSG Submission Tracking
- NGC, PMG, CGC and CSG Verify Certification
- NGC, PMG and CGC Registries
It is recommend to USCoinNews readers that if you plan on submitted items for grading to NGC, PMG, CGC or CSG that you do it prior to Sunday morning or wait until Sunday afternoon after the system upgrade window closes. During the maintenance window, services may pop online and offline and any invoices you create may not be saved or saved properly. Translation: Save yourself some frustration.
CCG did not give specifics on what the upgrade is aimed to do, which is normal operating procedure for these types of things. Further, it is unclear if there will be any visible changes or process changes for customers after the updates. More than likely these are backend systems that are being updated or upgraded and are more impacting for those at CCG rather than end customers.
Again, it is recommended that USCoinNews readers not attempt to create invoices for coin submissions during the maintenance window as it is possible, even if the tool is online, that your invoices may not be saved or saved properly.
Numismatic Guaranty Corporation® (NGC®) is the world’s largest and most trusted third-party grading service for coins, tokens and medals. Since 1987, NGC has graded more than 49 million coins, each one backed by the industry-leading NGC Guarantee.