The following is a Press Release from CCG, the parent company of Numismatic Guaranty Corporation (NGC), Paper Money Guaranty (PMG) and Certified Guaranty Company (CGC) announcing that authorized dealers will have the ability to have contactless drop-offs and pick-ups starting on Monday, May 4, 2020. Last month, CCG suspended all in-person contact with dealers, allowing mail-in only for grading services, as it limited public interactions due to COVID-19 (Coronavirus).
For coin collectors, NGC remained open the entire time albeit with a reduced staff and with no contact with the public.
As businesses around the country begin to reopen, the CCG companies will resume contactless drop-offs and pick-ups for Authorized Dealers at our Sarasota, Florida headquarters on May 4, 2020. CCG has remained open and fully operational during the coronavirus situation, but it had temporarily suspended drop-offs and pick-ups out of an abundance of caution.
With strict cleaning and safety protocols in place, CCG is able to again offer this important benefit to Authorized Dealers. See below for instructions.
For contactless curbside drop-offs
Schedule an appointment by emailing service@ngccoin.com (for NGC submissions), service@pmgnotes.com (for PMG submissions) or service@cgccomics.com (for CGC submissions.)
Before attending your drop-off appointment:
Complete the NGC, PMG or CGC submission form as applicable.
For CGC submissions, print out the PACKING SLIP provided upon completion of your submission.
When emailing to schedule your drop-off appointment, provide the SUBMISSION NUMBER displayed on your submission form or CGC packing slip. Appointments will not be scheduled without a valid submission number.
Package your submissions securely in a CARDBOARD BOX using any necessary cushioning or void-fill materials to protect your collectibles.
To avoid processing delays, all collectibles must be packed in the order in which they appear on the submission form or CGC packing slip.
Place your submission form or CGC packing slip inside your cardboard box.
When you arrive at CCG headquarters:
Park under the covered entryway.
Remain in your vehicle with your windows up.
Have your photo ID available.
A CCG representative wearing a protective mask and gloves will be out shortly to confirm your identity. After confirming your identity, the CCG representative will retrieve a cart to transport your submissions into the building.
For SMALL QUANTITY drop-offs (No more than two boxes and/or weighing no more than 30 pounds):
Place your cardboard box in your vehicle’s trunk prior to arriving at CCG headquarters.
Open your trunk, and the CCG representative will unload the cardboard box.
Once unloaded, you may exit the complex.
For LARGE QUANTITY drop-offs (More than two boxes and/or weighing more than 30 pounds, or any bulk submission):
The CCG representative will park the cart next to your vehicle and return inside the CCG building.
You may then exit your vehicle and load your submissions onto the cart.
Once you have finished loading your submissions, return to your vehicle and exit the complex.
After your appointment, you can check the status of your submission by logging into NGCcoin.com, PMGnotes.com or CGCcomics.com and selecting “My Submissions” under your profile.
For contactless curbside pick-ups
Schedule an appointment by emailing service@ngccoin.com (for NGC submissions), service@pmgnotes.com (for PMG submissions) or service@cgccomics.com (for CGC submissions.)
When you arrive at CCG headquarters:
Park under the covered entryway.
Remain in your vehicle with your windows up.
Have your photo ID available.
A CCG representative wearing a protective mask and gloves will be out shortly. After confirming your identity, the CCG representative will retrieve the cart with your completed submissions.
For SMALL QUANTITY pick-ups (No more than two boxes and/or weighing no more than 30 pounds):
Remain in your vehicle.
The CCG representative will load the boxes into your TRUNK, so please make sure there is ample room in your trunk prior to arriving.
Once loaded, you may exit the complex.
For LARGE QUANTITY pick-ups (More than two boxes and/or weighing more than 30 pounds, or any bulk submission):
The CCG representative will park the cart with your completed submissions next to your vehicle and return to the CCG building.
You may then exit your vehicle and load your submissions.
Once you have finished loading your submissions, leave the cart in place.
Return to your vehicle and exit the complex.
Each completed submission is packed with a copy of your invoice. In lieu of signing the CCG submission form copy at pick-up, the submission forms will be stamped with “Lobby Pick-up” and the date, then signed “Curbside” by the by the delivering CCG representative.
Important note:
Please CANCEL your drop-off or pick-up appointment if at any time prior to your appointment:
You have had contact with anyone known or suspected to have COVID-19.
You have had any of these symptoms within the last 14 days: fever greater than 100 degrees, coughing or difficulty breathing.
CCG Press Release